The robot helps human servers deliver food and beverages and bus tables, receiving in Heavy Lifting so that servers have more time to interact with visitors
PLANO, Texas, June 23, 2022 / PRNewswire / – Abuelo’s Mexican restaurant, famous for its authentic Mexican cuisine, announced today Rogers, Arkansas The site has developed a Servi hosting robot from Bear Robotics into a pilot program designed to provide human servers with a helping hand and more time to interact with visitors. The restaurant chain is exploring Servi’s ability to improve guest satisfaction, increase efficiency and help maintain a personal restaurant in a tight job market.
Servi automates repetitive tasks in the dining room, such as running food and drink to guests as soon as items are ready, and helps servers move bus tables and return dishes to the back of the house for washing. This reduces the physical requirements on the servers, leaving them free to focus on providing better services and quality interaction with visitors. The robot is not intended to replace servers, but to assist, automate routine tasks, and facilitate server tasks, especially during busy times.
“Since our first restaurant opened in 1989, our mission has been to provide superior service to every Abuelo visitor,” he said. Robert Lynn, President of Abuelo’s. “We have explored many innovations over the years to improve the visitor experience and the Servi pilot is the latest test of how we can use technology to improve efficiency while providing the best service in the industry.”
At Rogers Abuelo’s restaurant, the Servi robot creates a smarter server environment for some day-to-day and physical tasks. The robot has been skillfully designed by Bear Robotics to combine agile movement with agile design. Using an advanced LiDar sensor and multiple cameras, the Servi can detect obstacles and navigate spaces easily and safely. for example, when transporting trays of food and drink to visitors, avoiding any person or barrier that crosses their path.
“Our vision is to upgrade the hospitality by automating the fuss behind it,” he said. John Ha, Founder and CEO of Bear Robotics. “Restaurant servers are hardworking people who offer unforgettable moments to guests. In future restaurants like Abuelo’s, Servi hosting robots do not replace restaurant staff, but help the servers deliver an incredible tasting experience.”
Learn more about Abuelo’s at www.abuelos.com. Learn more about Bear Robotics and Servi hosting robots at www.bearrobotics.ai.
Since its first opening in 1989, Abuelo’s has been at the forefront of Mexican cuisine, combining menu creativity, excellent food and drink quality, colorful dish presentations and superior service in a true Mexican courtyard atmosphere. Abuelo’s has received national accolades as the top Mexican food restaurant and as one of America’s top restaurant chains in four consecutive biennial surveys by a leading national consumer rating magazine. Owned and operated by Food Concepts International in Lubbock, Texas, the company currently has 26 full service restaurants located in nine states. For more information, visit www.abuelos.com or Abuelo’s Facebook page at www.facebook.com/Abuelos.
About Bear Robotics
Bear Robotics upgrades the taste experiences by automating the difficult part. Using AI technology and standalone robots, Bear Robotics develops robots to take care of everything from serving drinks to running and table running, allowing hosts, servers and waiter staff to focus on providing great service. Based in Redwood City, CAand Dallas, TexasBear Robotics’s award-winning robots tackle challenging tasks in a perfect way in a range of restaurants, corporate campuses, ghost kitchens, nursing homes and casinos North America and Asia.